[data-theme=light],:root{--color-bg: #e8e6dc;--color-bg-light: #f5f4ed;--color-surface: #faf8f4;--color-border: rgba(194, 192, 182, .4);--color-border-strong: rgba(194, 192, 182, .7);--color-text: #141413;--color-text-secondary: #30302e;--color-text-muted: rgba(20, 20, 19, .5);--color-coral: #d97757;--color-coral-hover: #c4654a;--color-coral-light: rgba(217, 119, 87, .12);--color-amber: #eda100;--color-sage: #93b574;--color-sage-hover: #7da15e;--color-selection: rgba(204, 120, 92, .3);--pico-font-family: "DM Sans", system-ui, -apple-system, sans-serif;--pico-font-size: 100%;--pico-line-height: 1.6;--pico-background-color: var(--color-bg);--pico-card-background-color: var(--color-surface);--pico-card-border-color: var(--color-border);--pico-card-sectioning-background-color: var(--color-bg-light);--pico-color: var(--color-text);--pico-h1-color: var(--color-text);--pico-h2-color: var(--color-text);--pico-h3-color: var(--color-text);--pico-h4-color: var(--color-text);--pico-muted-color: var(--color-text-muted);--pico-muted-border-color: var(--color-border);--pico-primary: var(--color-coral);--pico-primary-hover: var(--color-coral-hover);--pico-primary-background: var(--color-coral);--pico-primary-hover-background: var(--color-coral-hover);--pico-primary-focus: var(--color-coral-light);--pico-primary-inverse: #fff;--pico-primary-underline: var(--color-coral);--pico-secondary: var(--color-sage);--pico-secondary-hover: var(--color-sage-hover);--pico-secondary-background: var(--color-sage);--pico-secondary-hover-background: var(--color-sage-hover);--pico-secondary-focus: rgba(147, 181, 116, .2);--pico-secondary-inverse: #fff;--pico-secondary-underline: var(--color-sage);--pico-contrast: var(--color-text);--pico-contrast-hover: #000;--pico-contrast-background: var(--color-text);--pico-contrast-hover-background: #000;--pico-contrast-inverse: var(--color-bg-light);--pico-contrast-focus: rgba(20, 20, 19, .15);--pico-contrast-underline: var(--color-text);--pico-border-color: var(--color-border);--pico-border-radius: .5rem;--pico-ins-color: var(--color-sage);--pico-del-color: #b44a3e;--pico-mark-background-color: rgba(237, 161, 0, .15);--pico-mark-color: var(--color-text);--pico-form-element-background-color: var(--color-surface);--pico-form-element-selected-background-color: var(--color-coral);--pico-form-element-border-color: var(--color-border-strong);--pico-form-element-color: var(--color-text);--pico-form-element-placeholder-color: var(--color-text-muted);--pico-form-element-active-background-color: var(--color-surface);--pico-form-element-active-border-color: var(--color-coral);--pico-form-element-focus-color: var(--color-coral);--pico-form-element-disabled-background-color: var(--color-bg-light);--pico-form-element-disabled-border-color: var(--color-border);--pico-form-element-disabled-opacity: .5;--pico-form-element-invalid-border-color: #b44a3e;--pico-form-element-invalid-active-border-color: #b44a3e;--pico-form-element-invalid-focus-color: rgba(180, 74, 62, .2);--pico-form-element-valid-border-color: var(--color-sage);--pico-form-element-valid-active-border-color: var(--color-sage);--pico-form-element-valid-focus-color: rgba(107, 124, 94, .2);--pico-switch-background-color: var(--color-border-strong);--pico-switch-checked-background-color: var(--color-coral);--pico-switch-color: var(--color-surface);--pico-label-color: var(--color-text-secondary);--pico-table-border-color: var(--color-border);--pico-table-row-stripped-background-color: var(--color-bg-light);--pico-tooltip-background-color: var(--color-text);--pico-tooltip-color: var(--color-bg-light);--pico-progress-background-color: var(--color-border);--pico-progress-color: var(--color-coral);--pico-loading-spinner-opacity: .6;--pico-accordion-border-color: var(--color-border);--pico-accordion-active-summary-color: var(--color-coral);--pico-accordion-open-summary-color: var(--color-coral)}h1,h2,h3,h4,h5,h6,hgroup>:first-child{font-family:"DM Serif Display",Georgia,Times New Roman,serif;color:var(--color-text);font-weight:400;letter-spacing:-.02em}body{margin:0;min-height:100vh;background:var(--color-bg);color:var(--color-text)}a{color:var(--color-coral);text-underline-offset:.2em}a:hover{color:var(--color-coral-hover)}[data-theme=light] button,[data-theme=light] [role=button],[data-theme=light] input[type=submit],[data-theme=light] input[type=button],[data-theme=light] input[type=reset]{border-radius:.5rem;font-weight:500;letter-spacing:.01em;background-color:var(--color-coral);border-color:var(--color-coral);color:#fff}[data-theme=light] button:hover,[data-theme=light] [role=button]:hover,[data-theme=light] input[type=submit]:hover,[data-theme=light] input[type=button]:hover{background-color:var(--color-coral-hover);border-color:var(--color-coral-hover);color:#fff}[data-theme=light] button.secondary,[data-theme=light] [role=button].secondary{background-color:var(--color-sage);border-color:var(--color-sage);color:#fff}[data-theme=light] button.secondary:hover,[data-theme=light] [role=button].secondary:hover{background-color:var(--color-sage-hover);border-color:var(--color-sage-hover);color:#fff}[data-theme=light] button.contrast,[data-theme=light] [role=button].contrast{background-color:var(--color-text);border-color:var(--color-text);color:var(--color-bg-light)}[data-theme=light] button.contrast:hover,[data-theme=light] [role=button].contrast:hover{background-color:#000;border-color:#000;color:var(--color-bg-light)}[data-theme=light] button.outline,[data-theme=light] [role=button].outline{background-color:transparent;color:var(--color-text);border-color:var(--color-border-strong)}[data-theme=light] button.outline:hover,[data-theme=light] [role=button].outline:hover{color:var(--color-text);border-color:var(--color-text);background-color:transparent}article{background:var(--color-surface);border:1px solid var(--color-border);border-radius:.75rem;transition:box-shadow .2s ease,transform .2s ease}article:hover{box-shadow:0 4px 24px #1414130f;transform:translateY(-1px)}nav.container-fluid{background:var(--color-surface);border-bottom:1px solid var(--color-border);position:sticky;top:0;z-index:100}.active-link{position:relative;overflow:hidden;font-weight:600;text-decoration:none;padding:.15rem .4rem;border-radius:.25rem}.active-link:before{content:"✦ ";font-size:.55em;color:var(--color-coral);vertical-align:middle}.active-link:after{content:"";position:absolute;top:-50%;left:-60%;width:40%;height:200%;background:linear-gradient(105deg,transparent 40%,rgba(217,119,87,.1) 45%,rgba(217,119,87,.2) 50%,rgba(217,119,87,.1) 55%,transparent 60%);animation:shimmer-sweep 4s ease-in-out infinite;pointer-events:none}.grid{display:grid;grid-template-columns:repeat(auto-fill,minmax(240px,1fr));gap:1rem}@media(max-width:576px){.grid{grid-template-columns:1fr 1fr;gap:.5rem}nav ul{gap:0!important;font-size:.85rem}}input:focus,select:focus,textarea:focus{border-color:var(--color-coral)!important;box-shadow:0 0 0 3px var(--color-coral-light)}hr{border-color:var(--color-border)}::selection{background:var(--color-selection);color:var(--color-text)}.info-box{background:var(--color-bg-light);padding:1rem;border-radius:var(--pico-border-radius);border:1px solid var(--color-border)}.role-badge{display:inline-block;padding:.1rem .4rem;border-radius:.25rem;font-size:.7rem;font-weight:600;text-transform:uppercase;letter-spacing:.03em}.role-badge--admin{background:var(--color-coral-light);color:var(--color-coral)}.role-badge--support{background:#93b57426;color:var(--color-sage)}.role-badge--store{background:#eda10026;color:var(--color-amber)}.ticket-status{display:inline-block;padding:.15rem .4rem;border-radius:.25rem;font-size:.7rem;font-weight:600}.ticket-status--open{background:#eda10026;color:var(--color-amber)}.ticket-status--in_progress{background:var(--color-coral-light);color:var(--color-coral)}.ticket-status--resolved{background:#93b57426;color:var(--color-sage)}.ticket-status--closed{background:#14141314;color:var(--color-text-muted)}.ticket-priority--high{color:#b44a3e;font-weight:600}.ticket-priority--low{color:var(--color-text-muted)}.ticket-message--user,.ticket-message--staff{padding:.5rem .75rem;border-radius:var(--pico-border-radius);font-size:.9rem}.ticket-message--user{background:var(--color-bg-light);border-left:3px solid var(--color-border-strong)}.ticket-message--staff{background:#93b57414;border-left:3px solid var(--color-sage)}.active-filter{font-weight:700}.shimmer{position:relative;overflow:hidden}.shimmer:after{content:"";position:absolute;top:-50%;left:-60%;width:40%;height:200%;background:linear-gradient(105deg,transparent 40%,rgba(255,255,255,.15) 45%,rgba(255,255,255,.3) 50%,rgba(255,255,255,.15) 55%,transparent 60%);animation:shimmer-sweep 4s ease-in-out infinite;pointer-events:none}@keyframes shimmer-sweep{0%,to{transform:translate(-20%)}50%{transform:translate(320%)}}.shimmer-light:after{background:linear-gradient(105deg,transparent 40%,rgba(217,119,87,.08) 45%,rgba(217,119,87,.18) 50%,rgba(217,119,87,.08) 55%,transparent 60%)}::-webkit-scrollbar{width:8px}::-webkit-scrollbar-track{background:var(--color-bg-light)}::-webkit-scrollbar-thumb{background:var(--color-border-strong);border-radius:4px}::-webkit-scrollbar-thumb:hover{background:var(--color-text-muted)}